Account and product
Sign-up, sign-in, onboarding, deletion, saved work, and product behaviour.
Support
One support destination for Patient Conduct.
Email support@carealy.com for account, source, product, privacy, or security support.
Effective August 10, 2026 · Private MVP
Source quality
Missing, outdated, withdrawn, incorrectly matched, or unsupported source material.
Security and privacy
Suspected account compromise, unintended access, credential exposure, or privacy concerns.
What to include
Describe the issue and include the page URL plus any visible thread, run, source, or deployment identifier. You do not need to copy a full question, answer, or source passage into the email.
For a suspected security issue, use “Security” in the subject line and do not send passwords, API keys, or other service credentials.
Incident ownership
Chadwick Poon is the interim incident owner for Patient Conduct. Reports sent to the support address route into that response process.
Email support@carealy.com